||0 of 0 people found the following review helpful.| Solid principles|By Mary S Logan|Diego's book is as good as his service at the Waterside. The book makes it clear why he and his team are so good. Every manager, especially anyone involved in retail will benefit from his approach to management and leadership.||'Diego is the Master of Service! If you want to know what Service is all about read this book!' - Silvano Giraldin 'They don't award Michelin stars for service, nor for maitre d's,but they should. Diego stands alone, worthy of not a mere three stars, but
It isnt a job, it is a life. Diego Masciaga Diego Masciaga has worked for over twenty five years as the Director and Restaurant Manager of The Waterside Inn, one of the most well-known and influential restaurants in the world, serving global leaders, royalty and film stars. He is a legendary figure, awarded the Cavaliere Ordine al Merito della Repubblica Italiana (the equivalent of the knighthood) for his services to the hospitality and catering industry. He is also ...
[PDF.kl95] The Diego Masciaga Way: Lessons from the Master of Customer Service Rating: 4.97 (409 Votes)
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You easily download any file type for your device.The Diego Masciaga Way: Lessons from the Master of Customer Service | Chris Parker.Not only was the story interesting, engaging and relatable, it also teaches lessons.
