[Download free ebook] Long Term Warranty and After Sales Service: Concept, Policies and Cost Models (SpringerBriefs in Applied Sciences and Technology)
This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as these types of aftersales services provide assurance to consumers that they can enjoy long, reliable service, and protect them from defects and the potentially high costs of r...
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